Sevahey account

Delete your account.

You can request deletion in the app or from this page, even if you no longer have the app installed.

Email a deletion request What happens to your data

Request deletion outside the app

Email grievance@sevahey.com with the subject Delete my Sevahey account. Send the request from the email address on your account where possible. If your account uses phone-only sign-in, include the phone number linked to the account.

We may ask for enough information to verify that you own the account. Never send a password, one-time password, UPI PIN, CVV, or full card number by email.

Start the email request

Request deletion in the app

Open Sevahey and go to Profile → Delete my account. Type DELETE to confirm and submit the request.

What happens after you request deletion

  • Your account is placed in a 30-day cooling-off period.
  • You can cancel the request before the scheduled deletion date by contacting [email protected].
  • After the cooling-off period, your account, profile, and personal data are erased from our active systems.
  • Financial and tax records that we are required to retain are kept only for that legal purpose, with personal identifiers scrubbed or anonymised.
  • Some completed-booking evidence may be retained for payment, fraud-prevention, regulatory, or dispute-resolution obligations, as described in our Privacy Policy.

Questions

For a deletion request or a question about retained data, email grievance@sevahey.com. You can also read our Support page.